Hosting, Infrastructure & Performance
Resolve Citrix access, system availability, and performance issues, and find guidance on hosting and infrastructure.
By Asa1 author20 articles
- Power BI support with Core+In this article, it will explain the Power BI reporting within Core+.
- Allow multiple roles to bypass upgrade modeThis article explains how you can allow multiple roles to bypass the upgrade mode.
- Downloads are blocked.In this article, we outline the steps to enable the automatic downloading of multiple files.
- Sybase EBF patch for externally hosted customersThis article contains all the information needed for the Sybase EBF (Electronic Bug Fix) patch for external customers.
- Crystal Assemblies patch for externally hosted customersIn this article, we explain how to patch the Crystal Assemblies for externally hosted customers.
- Inactivity timeoutThis article displays information on the inactivity timeout.
- Spell checker functionalityIn this article, we explain what to do if you're unable to correct words withing Core+.
Citrix
Everything you need for Citrix
System Availability
Troubleshoot when Core+ is down, won't load, or is running slowly.
- Core+ Performance IssuesIn this article, we shall advise on what information to give when reporting performance issues.
- System is downIn this article, we explain what to do when experiencing issues with Core+ failing to load the page.
- Cannot log following an upgradeThis article will explain why you're getting an error when trying to log in during an upgrade.
- Clearing an existing session results in an infinite loop on login attemptsIn this article, it will explain how you can resolve your loop on login issues.