Power BI reporting can be set up against Core+ databases. However, Access does not support Power BI as an application. Our support is limited to ensuring that Core+ and Sybase databases are functioning correctly.
đ Note: Sybase is the underlying database engine used by Core+. Access supports the Sybase server infrastructure, but not any third-party reporting tools connected to it.
What we support
Ensuring Core+ servers are functioning correctly.
Ensuring Sybase database servers are functioning correctly.
What we don't support
Power BI configuration, setup, or troubleshooting.
Third-party reporting tools connected to Core+ databases.
Data modelling or report design within Power BI.
Get help with Power BI and Core+
If you have specific queries about using Power BI with Core+ databases, use one of the following options:
Account Manager: contact your Account Manager for guidance on Power BI reporting with Core+.
Support case: raise a support case and reference this article if you believe the issue relates to Core+ or Sybase server performance.
â ď¸ Important: If your Power BI reports are not returning data, check that your Core+ and Sybase servers are running correctly before raising a case.
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