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If the users are getting Citrix SSL server is not accepting connections errors, you can try the following troubleshooting steps:

Add the Citrix gateway as an exception to the user proxy rules so that the users connect directly to it.

Uninstall the Citrix receiver completely with Receiver remover utility tool, restart, and reinstall.

Verify that the latest version of Workspace is installed.

- Add the Citrix gateway as an exception to the user proxy rules so that the users connect directly to it.
- Uninstall the Citrix receiver completely with Receiver remover utility tool, restart, and reinstall.
- Verify that the latest version of Workspace is installed.

This article will explain what to do when you receive the error: The Citrix SSL server you have selected is not accepting connections.

Citrix SSL Error 4

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