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You can register a new Core+ user on the Customer Success Portal by filling in <a href="https://access-support.force.com/Support/s/login/SelfRegister" rel="nofollow noopener noreferrer" target="_blank">this form</a>.

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It's possible to be added as a Super User account that will allow you to view all cases logged by support contacts within your organisation.<br>​<br>To request Super User permissions, please fill out our <a href="https://r1.dotmailer-surveys.com/661bv56d-6d23tw8c?utm_source=Access%20UK%20Ltd&amp;utm_medium=email&amp;utm_campaign=10882125_Mailshot%20for%20turning%20off%20email%20support%207th%20October%202019&amp;dm_i=1BV5,6H8P9,W9Z9AH,PPFWH,1" rel="nofollow noopener noreferrer" target="_blank">online form</a>. Once this has been filled in, this request will be sent to the Support Community Team for processing.

This article explains how to register a user for the Customer Success Portal and when you need the super user role.

Register to the Customer Success Portal

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