If you're experiencing this issue, please contact the support desk online and reference the title of this article.
⚠️Important: Ensure to include any error messages showing and screenshots.
It may also be worth double-checking whether your system is being upgraded, as this can appear as the login page not working.
Each account will have a specific main contact who will be informed when this is due and should notify the rest of their team.
🤓Tip: Additionally, it is a good idea to save the URL for your Core+ without version numbers.
For example, rather than saving your URL as - https://live-core.accessacloud.com/example_versionNumber.
Save it as https://live-core.accessacloud.com/example.
The version number within the URL will be automatically populated based on your current version number.