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Known issues

Issues we're currently aware of and working to resolve.

Written by Erica

Any hosted customer already on 26.1.3 will get 26.1.4 applied between 05:00 and 05:30 on Wednesday 19th August to LIVE, TEST and TRAIN systems, with downtime during the maintenance window. This includes fixes for all 6 items below:

Fix Version

Issue

Summary

26.1.4

AssetPlus Stage Compare

Drop downs not populating with stage history

Resolved

26.1.4

LCCIS Compare Details

Details were not refreshed when moving to the next record

Resolved

26.1.4

LCCIS Compare Header

Confirmation message not being removed

Resolved

26.1.4

Terms on Use Popup

In some cases, the terms of use popup is not appearing after login.

Resolved

26.1.4

Bookmarks

Sort order and Landing page not being retained

Resolved

26.1.4

Session Redirect

Redirect not working as expected when amending or creating repeat sessions

Resolved

26.1.3

AssetPlus PDF Printing

Users have reported that when printing an AssetPlus as a PDF, only the first page is being printed. This is currently being investigated.

A temporary workaround is to print in Word format.

Resolved

26.1.3

OneView Display

Users have reported that OneView is not displaying data as expected. This is currently being investigated.

Resolved

26.1.3

Repeat Sessions within a Project

When attempting to repeat sessions from a project, the user is redirected to the Search screen.

Resolved

26.1.3

AssetPlus Validation

When selecting the hyperlink within the validation window, the user is being redirected to the search screen.

Resolved

26.1.3

PDAT Truncation

When a young person's Requested Name or Email address was longer than the maximum allowed length, choosing to update an existing PDAT assessment with the latest record details caused the assessment to display a loading spinner that never finished.

Resolved

26.1.2

Fixed Add/Remove to Caseload Not Completing

The Add/Remove to Caseload window now completes reliably. After confirming, the change is applied, the window closes automatically and the main page updates as expected.

Resolved

26.1.2

Unable to navigate to YP relations or Entity members

he issue has now been resolved, and navigations to individual YP relations or entity members works as expected.

Resolved

26.1.2

Multimedia file downloads - blank page

The issue has been resolved and multimedia file downloads now function as expected.

Resolved

26.1.2

Main window not found error on session restoration/direct navigation to Core+

The issue has been resolved, and in the listed scenarios, if Core+ cannot detect it's main window after login, it will redirect the user to the main launch page, resulting in the usual launch flow and no "Main window not found" errors from occurring.

Resolved

26.1.1

Recording Outcome 23 and YDO

We have removed the obsolete date in count type master so that no validation errors occur when recording interim outcomes and programmes for Outcome 23 and YDO.

Resolved

26.1.1

Bail Support and Supervision

The obsolete date has been removed so customers are able to use this intervention programme type again as usual.

Resolved

26.1.1

Fixed Bookmark Window Disappearing After Page Navigation

Bookmark state is now saved using modern browser events (pagehide and visibilitychange) that are supported by all current browsers, including those with stricter security policies that block the deprecated unload event. Bookmarks will now reliably persist their open/closed state, position, and size when navigating between pages. Additionally, all other areas of the application that used the deprecated unload event have been audited and migrated to prevent similar issues in the future.

Resolved

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